Your privacy is our responsibility

bdebd's Privacy Policy

bdebd is fully transparent and committed to how your personal information is collected, used, and protected.

Introduction
01

Introduction & Scope

bdebd is a trusted online casino and betting platform operated for players in Bangladesh. We believe that protecting your personal information is a fundamental right. This privacy policy explains how bdebd collects your information, the purposes for which it is used, who it is shared with, and how you can maintain control over your information.

This policy applies to bdebd's website (bdebd.lat), mobile site, and all related services. By using our platform, you agree to the terms of this privacy policy.

If this policy changes, we will post a notice on the website and notify you at your registered email. Continuing to use the platform after any change means you agree to the updated policy.

Data Collection
02

What Information We Collect

bdebd only collects information that is necessary to provide you with safe, quality service. The types of information we may collect are as follows:

2.1 Information You Provide Directly

  • Full name and date of birth (for age verification)
  • Email address and contact details
  • Password (stored in encrypted form)
  • Documents required for identity verification (national ID, etc.)
  • Payment information (bKash, Nagad, Rocket, or bank transfer details)

2.2 Automatically Collected Information

  • IP address and device type
  • Browser type and version
  • Time of site access and session duration
  • Pages visited and links clicked
  • Information obtained through cookies and similar tracking technologies

2.3 Transaction & Gaming Information

  • Deposit and withdrawal history
  • Betting and game play history
  • Bonus usage and wagering activity
  • Account balance and transaction details

bdebd will never ask for your full payment card number, OTP, or account PIN. Any such request may be fraudulent — please contact us at [email protected].

Use of Information
03

How Your Information Is Used

We use the information we collect for the following purposes:

3.1 Account Management & Identity Verification

Your information is used to process your account registration, login, and identity verification. bdebd is for users aged 21 and above only — so age verification is a mandatory process.

3.2 Processing Financial Transactions

Payment information is used to properly handle your deposit and withdrawal requests. We process transactions via bKash, Nagad, Rocket, and bank transfer.

3.3 Customer Support

Your information is used to resolve issues, review complaints, and provide effective assistance. Our support team is available 24/7 via live chat and email in both Bengali and English.

3.4 Security & Fraud Prevention

Information is analysed to detect suspicious activity, prevent unauthorised account access, and comply with anti-money laundering regulations.

3.5 Platform Improvement

Collected information is analysed to further improve the user experience, add new games and features, and enhance the technical performance of the site.

3.6 Communications & Notifications

Your email address may be used to send important account notifications, security alerts, and relevant information according to your preferences.

Data Sharing
04

Sharing Information with Third Parties

bdebd does not sell your personal information for commercial purposes. However, information may be shared with third parties in the following limited circumstances:

4.1 Payment Processors

Necessary information is shared with designated payment service providers (such as bKash, Nagad, Rocket, and designated banking partners) to complete your transactions. These organisations are governed by their own privacy policies.

4.2 Technology & Service Providers

Necessary information may be shared with technology partners who assist in operating our platform. All such partners operate under strict confidentiality agreements.

4.3 Legal Obligations

Information may be disclosed where required to comply with applicable law, a court order, or a lawful request from a government authority.

4.4 Fraud Prevention

It may be necessary to share information with security agencies to prevent potential fraud, money laundering, or other illegal activity.

Your personal information will not be transferred to third parties for any reason other than those stated above without your consent.

Cookie Policy
05

Cookies and Tracking Technologies

The bdebd website uses cookies and similar technologies that help improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the core functionality of the website. They are used to maintain login sessions, security verification, and the normal operation of the platform. Disabling them may cause the site to not work properly.

5.2 Analytical Cookies

These cookies help us understand how users are using the site. We use the information gathered to improve the platform experience.

5.3 Cookie Controls

You can accept or reject most cookies by changing your browser settings. However, please note that disabling essential cookies may limit some features of bdebd.

Security
06

Data Protection Measures

bdebd has put in place the highest technical and administrative measures to protect your information:

  • SSL Encryption: All data transmitted between our platform and your device is secured via SSL/TLS encryption.
  • Password Hashing: Your password is never stored in plain form — it is transformed using a strong hashing algorithm.
  • Access Controls: Only authorised staff can access your information, and every access is logged.
  • Regular Security Audits: Regular security assessments are conducted to identify vulnerabilities in the platform.
  • Data Segregation: Financial data and personal identity information are stored in separate, secured environments.

However, no method of transmitting information over the internet is 100% secure. While we ensure the highest level of protection possible, it is your responsibility to keep your account password confidential and to contact us promptly if you notice any signs of unauthorised access.

Your Rights
07

User Rights

You have the following rights regarding your personal information:

7.1 Right to Access

You may request at any time what information we hold about you. We are obligated to provide that information to you within a reasonable timeframe.

7.2 Right to Rectification

If any information about you is inaccurate or incomplete, you may request that it be corrected. You can update much of your information yourself from your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate business requirements.

7.4 Right to Object to Processing

If you have an objection to your information being used for a specific purpose, you may let us know. We also provide the option to opt out of marketing communications.

7.5 How to Exercise Your Rights

To exercise any of the rights listed above, please contact our support team. We will review your request and respond in accordance with applicable rules.

Data Retention
08

Data Retention Period

bdebd retains collected information in accordance with the following policy:

  • Information for active accounts is retained for as long as the account remains active.
  • Financial transaction records are retained after account closure for as long as required by legal obligations.
  • Customer support records are retained for a reasonable period for future reference and dispute resolution.
  • Identity verification documents are retained to meet applicable regulatory requirements.
  • Security and technical logs are generally retained for a limited period.

For more information about specific retention periods, contact us at [email protected].

Protection of Minors
09

Protection of Minors

bdebd is for users aged 21 and above only. We do not knowingly collect any information from minors.

At registration you provide your date of birth and we verify that you are at least 21 years old. If we learn that a minor has created an account on our platform, we will immediately close that account and delete all associated information.

If you become aware of a minor using a bdebd account, please contact us.

Policy Changes
10

Changes to the Privacy Policy

bdebd may update this privacy policy from time to time. For any significant changes, we will:

  • Display a notice in a prominent location on the website.
  • Send a notification of the changes to your registered email address.
  • State the date of the most recent update at the top of the policy.

Continuing to use the platform after notification of changes means you agree to the updated policy. If you do not agree with the changes, you may request that your account be closed.

Questions about privacy?

If you have any questions or concerns about this privacy policy, or need to exercise your rights, our support team is always ready to help. We provide service in Bengali and English 24/7 via live chat and email.

Log in securely to our platform and manage your information from your account settings.